Store Policy
Returns
The pieces are non-returnable or exchangeable. Only if the product arrives incorrect or broken will the correction be made and a new one will be sent to you at no additional shipping cost. You must request the exchange within 3 days of delivery of the purchased items.
To process the change, send an email to:
Orders
Once the pieces are delivered, PIU by Nicole is not responsible for orders: lost, stolen or delayed in the postal mail.
Packages that cannot be delivered due to address errors misspelled by the customer will be returned to our mailbox.
*The customer must make payment for reshipping.
Payment methods
Debit and/or credit card
Ath Móvil
PayPal
CORRECTIONS OR QUESTIONS ABOUT AN ORDER PLACED ON THE WEBSITE WILL BE ANSWERED BY E-MAIL. (DO NOT SEND MESSAGES ON SOCIAL MEDIA)